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Northiam & Broad Oak Surgery


FLU 2020

Details of our vaccinations plans are now on our website

Broad Oak Surgery - Re-opening/Prescription Delivery

We have now installed screens at the Broad Oak Surgery and can now see patients there with appropriate protection for both our patients and staff. Therefore, the Broad Oak surgery is now open as normal.

The collection of repeat prescriptions will recommence from the surgery from Monday 3rd August and we will stop routinely delivering medicines to all the Broad Oak patients from Friday 31 July. Patients who were on home delivery before the lockdown will continue to have home delivery.

Medication Reviews - A red sticker on your prescription

We are going to restart Medication Reviews for patients from Monday 13th July Therefore if you have a red sticker put on your repeat prescription slip please make an appointment to see your doctor. Some patients will also be due a blood test and if you usually have a blood test before your review please arrange to have that first and then see the doctor about one week later.
Some patients will see that their review date has been altered to later this year or next year. The doctors have looked at all the patients who were overdue their medication reviews and have changed the date where it was felt that a review date could be safely altered. However if you feel that you need to see a doctor please phone the surgery.

Surgery Appointments - Continuing initial telephone triage

For non-medication review appointments, we will continue to triage these by phone to decide who needs to be seen and who we can manage over the phone. The reason that we need to do this is that we need to limit the numbers in the waiting room to allow safe social distancing in the building.

Medication - still a 5 day turnaround

Due to the need for social distancing our capacity in the dispensary is still reduced so we will continue to operate a five working day turnaround for repeat prescriptions. We are trying to increase our capacity and aim to return to a three day turnaround in the future.

Community Help and Support - do you need help?

We are aware that some people are having trouble collecting their medicines or going to the shops. There are a number of voluntary organisations that are helping people collect medicines, run errands or contacting people on their own.

If you need help with collecting your medicines in Northiam Northiam Together operate 'Helping Hands' service staffed by volunteer. Please call 07522 473173 to request assistance.

Northiam Talking: This is a service for people who are feeling isolated at the moment while stuck at home. It can put people in touch with others in a similar situation by phone, email, Facetime or Skype. For more details email

For the villages of Beckley, Peasmarsh, Udimore, Broad Oak and Brede please contact Rye Mutual Staplecross & Ewhurst Green

If you have any questions about your prescriptions or medication then please still contact the surgery.

Covid Testing - If you have one of these symptoms book a test

With the easing of lockdown it is very important that any new cases are picked up early so that the individual can self isolate and their contacts contacted by the NHS Track & Trace service.

The main symptoms of coronavirus are:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • a loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal

Most people with coronavirus have at least 1 of these symptoms. Therefore if you develop any of these symptoms please arrange a test as soon as possible. More information is available on the NHS website.

Update to Extremely Vulnerable Patients.

NHS England have updated their guidance to people who have been shielding. Full details are enclosed in the following two documents.

If you are in Extremely Vulnerable Patient group (If you are unsure whether you are in this group review the Extremely vulnerable criteria) you should have already been contacted by letter (above) and have advised to take extra measures for their safety above and beyond the standard advice of social distancing and staying home wherever possible.

Vaccine Trials - Recruiting volunteers

National Institute for Health Research (NIHR) in  have launched an NHS Covid-19 vaccine research registry to enable large numbers of people to be recruited into vaccine trials. 

Although there are no vaccine trials open yet in Kent, Surrey and Sussex, this is a national programme which will allow researchers to contact people who have signed up to be contacted over the coming months.

Members of the public can sign up at and via the NIHR Be Part of Research website, where there is more information about vaccines.

Thank You

Adversity has brought out the best in people. We have been moved by how all the villages have pulled together in this crisis. We have had numerous volunteers delivering medication and supporting our vulnerable patients for which they are very thankful. People have also been giving us practical help such as donating the perspex for the dispensary hatch and making scrubs for the staff as elegantly modelled in the photo!

Our nurses in their new scrubs

Northiam Surgery
Main Street
East Sussex TN31 6ND

01797 252140 

Broad Oak Surgery
6 Reedswood Road
Broad Oak
East Sussex TN31 6DH

01424 882394

Northiam Surgery Opening Hours

Monday to Thursday 8.30 - 6.30
Friday 8.30 - 5.00
Saturday 9 - 10.00

Broad Oak Opening Times
Monday 8.30 - 1.00
Tuesday 8.30 - 1.00
Wednesday 8.30 - 12 & 1.30 - 6.30
Thursday 8.30 - 1.00

Friday 8.30 - 11.00 
We are a rural practice centred in Northiam and with a satellite surgery at Broad Oak, Brede. We cover the villages of Beckley, Bodiam, Broad Oak, Ewhurst Green, Newenden, Northiam, Sandhurst, Staplecross and Udimore.
Due to our rural location we have a philosophy of self-reliance and try to do all that is practical and safe for the patient within the location of our two surgeries. We aim to deliver high standard, good quality care and to champion the needs of our patients.
One of the strengths of good general practice is working as part of a team. We have an excellent range of staff at our surgery. We believe patients to be equal partners and that close co-operation is vital in maximising care. Personal lists help us to achieve this and also provide clarity about responsibility for patient care.
The aim of the website is to provide as much information as possible about the practice, in order for you to get the best out of the services we provide. It also provides links to other websites to obtain medical information.
To enter our online services please click on the Patient Access icon below.



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