Northiam & Broad Oak Surgery

Confidentiality Statement

Health and Social care professionals caring for you keep records about your health and treatment to ensure you receive the best possible care.

Your records are used to guide and administer the care you receive to ensure:

  • your health and social care professionals, such as doctor, nurse and social worker, involved in your care have accurate and up-to-date information to assess what care you need
  • your information is always available should you need to be referred to a specialist
  • there is a good basis for assessing the type and quality of care you have received

Your information may also be used to:

  • investigate complaints, legal claims or untoward incidents
  • make sure our services can meet your needs now and in the future
  • enable good management of services

Access to your information by a third party:

  • you must give your written consent for access to your medical records by any third party, eg insurance company or solicitor, as we are unable to disclose any information without this consent.

Everyone working with your information has a legal duty to keep it confidential. Our guiding principle is that we are holding your records in strict confidence. Anyone who receives information from us is also under a legal duty to keep it confidential

  • the practice operates a strict code of confidentiality and all patient information and sensitive data is held securely.

The principal partner organisations with whom information may be shared are :

  • Hospital
  • Community and Mental Health Trusts
  • Clinical Commissioning Groups (CCG)
  • General Practitioners (GPs)
  • Ambulance Services
  • Social Services (if involved in your care).

Your information is subject to strict agreements describing how it will be used and, only if necessary for your care, may also be shared with:

  • Local Authorities
  • NHS Common Services Agencies
  • Voluntary Organisations and other care providers.

Your records are managed in accordance with the Data Protection Act 1998 and under this you have a right of access to your records. If you require access to your medical records we would ask you to make an appointment with your doctor who will then be able to answer any queries you may have.

For further information:

  • Contact your GP surgery, hospital, clinic, community team or social services department.
  • Information on the Data Protection Act 1988 is available on the Information Commissioner’s web site
  • The NHS code of Practice on Confidentiality is available on the Department of Health web site www.dh.gov.uk

NHS Digital Data Extraction

NHS digital collects personal data by patients NHS number. No other personal data such as name, address or date of birth is ever extracted from the records. This is used to determine statistics for a general practice and to correlate data such as emergency admission in Accident & Emergency. It is possible to opt out of all data extraction by contacting us.
For more information about this please click on the following link. NHS digital data extraction

Publication Of Earnings

Under our NHS contract all GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.

The average pay for GPs working in Dr James & Partners in the 2017-18 financial year was £ 53,008 before tax and national insurance.
This is for 2 full time, 2 part time and 2 locum GPs who worked in the practice for more than 6 months.

NHS England require that the net earnings of doctors engaged in the practice is publicised, and the required disclosure is shown above. However, it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.

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