We are a dispensing Practice and supply most patients with their drugs here at the surgery.
You can contact Northiam Dispensary on 01797 254050 or via email. Please note Northiam Dispensary is closed between 1pm and 2pm each day.
Repeat Prescriptions
If you are on regular medication then the doctor will issue you a repeat prescription. This enables you to order your medicines monthly. Repeat Prescriptions can be ordered by:
- Dropping off your repeat prescription slip into the surgery
- Posting your repeat prescription slip into the surgery
- Ordering online using Patient Access or the NHS App.
To order online you will need to register to use the online services.
Automatic Prescriptions
For patients who are on simple repeat regimes i.e. only a few items every month we run an automatic prescribing system. For these patients we process their repeat prescription every four weeks without the medication needing to be ordered by the patient.
This system is not suitable if you have a mixture of regular monthly medications alongside medicines that are only ordered now and then. If you feel that the automatic system would suit you please discuss this with your GP.
Home Delivery
We offer a home delivery service for patients who find it difficult to collect their medicines from the surgery. To comply with regulation someone must always be available to sign for the medication at the patients home. If you would like to find out more about this service please contact the dispensary.
Collection of Prescriptions
Please allow 5 (FIVE) working days for processing of repeat prescriptions. If you are exempt from prescription charges please remember that you need to bring proof of your exemption status when you collect a prescription.
Prescription Charges
Current prescription charges can be found on the NHS Website.
Some People are entitled to free prescriptions
- Age 60 or over
- Age under 16
- Age 16-18 and in full time education
- Are Pregnant or have had a baby in the previous 12 months and have a valid maternity exemption certificate
- Have a specific medical condition and have a valid medical exemption certificate. We will tell you if you have a medical condition which exempts you from prescription charges.
- Have a valid war pension exemption certificate and the prescription is for your accepted disability
Some people receiving benefits are also entitled to free prescriptions
- Patients or their partners who are named on an HC2 certificate
- Some people on Tax credits. They will have been automatically sent a NHS Tax Credit Exemption Certificate
- Some patients on Income Support. They will have been automatically sent an Exemption Certificate.
- Patients on income based (but not contribution based) Jobseekers allowance
- Patients on Universal Credit
- Patient or their partner is on Pension Credit Guarantee Credit
- Patients on income related Employment and Support Allowance
- We are being asked by the Department of Health to see proof of exemption whenever a prescription is collected.
- We appreciate this can be frustrating but please do not take your frustration out on our dispensary staff. They are only carrying out the instructions that have been given to us.
- Further information on medical exemptions can be found on the NHS Choices website. Click Help with prescriptions
- For information about the documents you may need to produce when collecting your prescription please click on Dispensing Factsheet